Summary of Business Rules
	English (see below)
	French (PDF File Size = 17 kb)		German (PDF File Size = 16 kb)
	Italian (PDF File Size = 16 kb)		Japanese (PDF File  Size 110 kb)
	Korean (PDF File Size = 121 kb)		Portuguese (PDF File Size = 17 kb)
	Simplified Chinese (PDF File Size = 63 kb)		Spanish (PDF File Size = 16 kb)

	Detailed Business Rules
	English (PDF File Size = 46 kb)
	French (PDF File Size = 53 kb)		German (PDF File Size = 60 kb)
	Italian (PDF File Size = 49 kb)		Japanese (PDF File Size = 207 kb)
	Korean (PDF File Size = 161 kb)		Portuguese (PDF File Size = 54 kb)
	Simplified Chinese (PDF File Size = 281 kb)		Spanish (PDF File Size = 56 kb)

	Sales Terms and Conditions
	English		Italian (PDF File Size = 35 kb)
	Japanese (PDF File Size = 161 kb)		Korean (PDF File Size = 167 kb)
	Portuguese (PDF File Size = 36 kb)		Simplified Chinese (PDF File Size = 153 kb)

Xiameter has changed the rules when it comes to buying high quality silicone materials. Here is a high level summary of the rules. The business rules of Xiameter are aimed at providing clarity for what you are paying. Read on to learn how to take advantage of these new rules to give your business an enhanced competitive edge.

1) Pricing, Delivery and Quantity:

a) Our prices are market-driven.

b) Our prices are quoted for logical and efficient shipping units. 

c) Our website is a real time order entry and self service system. 

d) Our products are priced in several currencies. Prices do not include local taxes.

e) Incoterms 2000 (freight terms) are dependent on the plant from which we ship product and its destination. 

f) We will determine the shipping source for your order. 

g) If for some reason, we are unable to ship on your requested ship date, we will send you an e-mail containing a link to your order so you can check the status. Unconfirmed orders may be cancelled by the buyer or seller due to limited supply.

2) Order Entry:

a) Our policy is to provide material based on standard production lead-times and current supply capacity.

b) Our preferred method of order entry is for you to use our web site.

c) After we have accepted your order, changes may have additional charges. 

3) Payment Conditions, Methods and Charges:

Our standard terms are thirty (30) days net from date of invoice, unless stated otherwise on the Order Acknowledgement. We accept various methods of payment. 

4) Pricing policy:

a) Prices will fluctuate, depending on supply and demand. Pricing for our complete product line will be provided within our secure pages to Empowered members of Xiameter.

b) Once you have submitted an order and received confirmation of acknowledgement containing a ship date, the price on that order will not change.

5) Communications:

Xiameter is designed to provide a streamlined approach for our customers. Dialogue will be primarily via e-mail. Responses are normally within one (1) business day.

6) Miscellaneous:

a) Due to our streamlined approach, we offer no technical service

b) Xiameter is a business unit owned by Dow Corning. Xiameter’s offering and operations are significantly different from Dow Corning. 

c) Xiameter does not send or sell samples as a normal process. If you desire samples, please Contact Us.

7) Other relevant documents:

Privacy Policy

Site Terms

Incoterms (freight terms)

XIAMETER® is a Registered Trademark of Dow Corning Corporation.
DOW CORNING® is a Registered Trademark of Dow Corning Corporation.